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Políticas de devoluciones y reembolsos | DoggyCatt

Políticas de devolución y reembolso

Para que sea procedente realizar reembolsos se requiere que el producto digital de la obligación contractual haya sido probado y culminado en su totalidad. Para que procedan los reembolsos, se requiere que sea solicitado dentro de hasta un máximo de siete (7) días, pasado este tiempo no se realizarán reembolsos.

 

En el evento de expirar el término para hacer la entrega del producto digital o cuando corresponda a una operación no solicitada, los Clientes tendrán derecho a solicitar la resolución o terminación del contrato, y obtener una devolución por el valor de la compra sin que haya lugar a retención o descuento alguno. Dicho descuento tendrá una validez de treinta (30) días calendario. Para que proceda la expedición de dicho reembolso, el producto digital debe estar completamente culminado; para esto, el Cliente debe dar aviso al área de servicio al cliente de DOGGYCATT de su intención de reembolso del pago del producto digital dentro de los siete (7) días calendario siguiente a la fecha de la compra inicial, DOGGYCATT se encargará de realizar las respectivas verificaciones y validar que se encuentren en las condiciones de reembolso exigidas por la compañía.

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Hola mi doggyfan ¿como podemos ayudarte?